Privacy Policy
LAST UPDATED: OCTOBER 24, 2026
1. Introduction
At Neplex, privacy is a fundamental human right. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and engineering tools.
2. Information We Collect
We believe in data minimization. We only collect the information absolutely necessary to provide you with our services.
- Account Information: Name, email address, and authentication credentials when you create an account.
- Usage Data: Anonymous telemetry, build logs, and performance metrics to help us optimize our infrastructure.
- Communication Data: Information you provide when contacting our support or engaging on our Discord community.
3. How We Use Your Information
Your information is used strictly to deliver, maintain, and improve our services.
- To provide and maintain the Neplex ecosystem (Yasumu, Sunaunu, etc.).
- To notify you about changes to our services or security updates.
- To provide customer support and troubleshoot engineering issues.
- To detect, prevent, and address technical or security incidents.
4. Data Security
We implement state-of-the-art security measures to maintain the safety of your personal information. Our infrastructure employs end-to-end encryption, strict access controls, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share anonymous, aggregated data with trusted engineering partners to assist in optimizing our global infrastructure, so long as those parties agree to keep this information confidential.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. To exercise these rights, please contact our privacy team.
For privacy-related inquiries, please contact [email protected].
